tc777 Privacy Policy — How We Protect Your Personal Data

This Privacy Policy ("Policy") is published by the operator of the tc777 platform ("tc777", "we", "us", or "our") and applies to all personal data collected from individuals who visit the tc777 website at tc777.biz, register an account, place wagers, use any tc777 product or service, or otherwise interact with tc777 in any capacity ("you" or "Player").

This Policy should be read together with tc777's Terms and Conditions and any additional product-specific terms that may apply to particular services. In the event of any conflict between this Policy and the Terms and Conditions with respect to the handling of personal data, this Policy shall prevail.

This Policy is written in English. Any translated versions are provided for convenience only. In the event of any ambiguity or conflict between the English text and a translated version, the English text shall govern.

tc777, the operator of the platform accessible at tc777.biz, acts as the data controller in respect of personal data collected from Pakistani players and other users of the Platform. As data controller, tc777 determines the purposes and means of processing personal data in accordance with its obligations under applicable data protection law and the requirements of its international gaming licence.

Where tc777 engages third-party service providers to process personal data on tc777's behalf — for example, payment processors handling JazzCash and EasyPaisa transactions, or identity verification providers conducting KYC checks — those service providers act as data processors under contract with tc777, and tc777 remains responsible for ensuring that processing is conducted lawfully and in accordance with this Policy.

For all privacy-related enquiries, rights requests, and data protection complaints, please contact tc777 using the details provided in Section 15 of this Policy.

tc777 collects personal data from Pakistani players through several channels, including account registration, account usage, payment processing, identity verification, and platform interactions. The categories of personal data we collect are as follows:

tc777 does not intentionally collect special category data (such as data concerning health, religion, ethnicity, or political opinions) from Pakistani players. If you voluntarily disclose such information in a support interaction, tc777 will handle it with additional care and will not use it for any purpose beyond resolving your specific query.

tc777 uses the personal data collected from Pakistani players for the following purposes:

• Account Administration: Creating and maintaining your tc777 account, verifying your identity, managing your PKR balance, processing deposits and withdrawals via JazzCash, EasyPaisa, and Pakistani banks, and communicating essential account information to you.
• Gaming Service Delivery: Providing access to tc777's casino games, live dealer tables, slot library, cricket betting markets, PSL and ICC tournament odds, and other Platform products.
• KYC & Fraud Prevention: Verifying your identity through CNIC and related documentation as required by our gaming licence; detecting, investigating, and preventing fraud, money laundering, and other financial crime; and complying with anti-money laundering (AML) obligations.
• Responsible Gaming Compliance: Operating the responsible gaming tools available in your tc777 account, including deposit limits, self-exclusion, and session controls; monitoring gaming behaviour for indicators of problem gambling; and administering self-exclusion requests in accordance with our responsible gaming policy.
• Platform Security: Detecting and preventing unauthorised account access, multiple account fraud, bonus abuse, and other security threats through login monitoring, IP analysis, and behavioural pattern analysis.
• Legal Compliance: Meeting tc777's obligations under applicable law and the requirements of our international gaming licence, including data retention obligations and cooperation with regulatory or law enforcement authorities where legally required.
• Marketing Communications (with consent): Sending promotional emails, SMS notifications, or in-platform messages about tc777 bonuses, promotions, new game releases, and cricket betting offers — where you have provided explicit consent to receive such communications. You may withdraw marketing consent at any time.
• Platform Improvement: Analysing aggregated, anonymised Platform usage data to understand player behaviour, improve the tc777 gaming experience, and develop new features relevant to Pakistani players.

tc777 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual Necessity: Processing that is necessary to perform tc777's obligations to you under the Terms and Conditions — including account management, payment processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable law, including anti-money laundering legislation, gaming licence conditions, and cooperation with regulatory or law enforcement bodies.
• Legitimate Interests: Processing that tc777 carries out in pursuit of its legitimate business interests — including fraud prevention, Platform security, responsible gaming monitoring, and anonymised analytics — where those interests do not override your privacy rights.
• Consent: Processing activities — primarily marketing communications — that tc777 only carries out where you have provided a clear, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

tc777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files placed on your device when you visit tc777.biz. They enable core Platform functionality, remember your preferences, and provide tc777 with aggregated analytics data.

The categories of cookies used by tc777 include:

• Strictly Necessary Cookies: Essential for the Platform to function — including session management, login state maintenance, and security tokens. These cookies cannot be disabled without preventing you from using tc777.
• Functional Cookies: Remember your language preferences, display settings, and account personalisation options to improve your tc777 experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how Pakistani players navigate tc777 — which pages are most visited, how long sessions last, and where players encounter difficulties. This data is used to improve the Platform.
• Marketing Cookies: Used only where you have consented to receive personalised tc777 marketing, to track the effectiveness of promotional campaigns and avoid showing you repetitive advertisements.

You may manage cookie preferences via your browser settings. Disabling strictly necessary cookies will impair your ability to use tc777. tc777 does not use third-party advertising tracking cookies that send your data to external advertising networks.

tc777 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited, controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and debit card processors receive the financial data necessary to process your deposits and withdrawal requests in PKR. These providers operate under their own privacy and data security obligations.
• Identity Verification Providers: Third-party KYC service providers receive your identity documents (such as CNIC copies) as required by tc777's gaming licence KYC obligations. These providers process data solely for the purpose of identity and document verification.
• Gaming Software Providers: Where game software is delivered by a third-party provider (for example, a live dealer casino studio), that provider may receive limited technical data necessary to deliver the game — such as session tokens. Game providers do not receive your full personal profile.
• Regulatory & Law Enforcement Authorities: tc777 may disclose personal data to regulatory bodies, gaming licensing authorities, tax authorities, or law enforcement agencies where legally required to do so — for example, in connection with anti-money laundering investigations or gaming licence compliance audits.
• Professional Advisers: Lawyers, auditors, and compliance consultants engaged by tc777 may access personal data on a strictly confidential, need-to-know basis in connection with the provision of their professional services.

As an internationally licensed gaming operator, tc777 may process or store personal data on servers or through service providers located outside of Pakistan. Where personal data is transferred internationally, tc777 takes steps to ensure that appropriate safeguards are in place to protect the data — including contractual data protection clauses with service providers and preference for providers operating in jurisdictions with recognised data protection standards.

By using the tc777 Platform, you acknowledge that your personal data may be transferred, processed, and stored internationally in connection with the operation of the Platform. tc777 will not transfer your personal data internationally in circumstances where doing so would result in materially less protection than is provided under this Policy.

tc777 retains personal data for the period necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. The following general retention principles apply:

• Active Account Data: Personal data associated with an active tc777 account is retained for the duration of the account's active status plus a minimum period following account closure, as set out below.
• Closed Account Data: Following account closure, tc777 retains identity, financial, and gaming records for a minimum of five (5) years to meet anti-money laundering record-keeping requirements and gaming licence conditions. This period may be extended where a legal hold is required.
• Communications Data: Support chat transcripts and email correspondence are retained for a period of three (3) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Records of your marketing consent and any withdrawal of consent are retained for five (5) years to demonstrate compliance with applicable marketing law.
• Technical / Log Data: Server logs and technical data are typically retained for 12 months and then deleted or anonymised, unless a longer period is required for security investigation purposes.

At the end of the applicable retention period, tc777 will securely delete or anonymise personal data so that it can no longer be associated with a specific individual.

tc777 implements a range of technical and organisational security measures to protect the personal data of Pakistani players against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and tc777's servers is encrypted using industry-standard Transport Layer Security (TLS) with 256-bit keys.
• Access Controls: Access to personal data within tc777's systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
• Two-Factor Authentication: tc777 supports and recommends two-factor authentication (2FA) for all player accounts. Internal system access by tc777 staff requires multi-factor authentication.
• Intrusion Detection: tc777's systems are monitored for suspicious activity, unauthorised access attempts, and anomalous login patterns using automated detection tools.
• Secure Payment Processing: Financial data related to JazzCash, EasyPaisa, and Pakistani bank transactions is processed through PCI-DSS compliant or equivalent payment processors. tc777 does not store full payment card numbers on its own servers.
• Regular Security Reviews: tc777 conducts periodic security assessments of its Platform infrastructure to identify and remediate potential vulnerabilities.

As a tc777 player, you hold the following rights in relation to your personal data. tc777 is committed to honouring these rights within reasonable timeframes and subject to applicable legal limitations:

• Right of Access: You may request a copy of the personal data tc777 holds about you. tc777 will provide this information within a reasonable period, subject to identity verification.
• Right to Rectification: If any personal data tc777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account details directly through your tc777 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer needed for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Note that this right is subject to tc777's legal obligations to retain certain data under gaming licence and anti-money laundering requirements — tc777 cannot delete data where retention is legally mandated.
• Right to Restrict Processing: In certain circumstances, you may request that tc777 restrict the processing of your data — for example, while you contest the accuracy of data tc777 holds about you.
• Right to Object: You have the right to object to processing carried out on the basis of tc777's legitimate interests, including profiling for responsible gaming monitoring purposes. tc777 will consider your objection and cease the relevant processing unless there are compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (primarily marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
• Right to Data Portability: Where technically feasible and legally applicable, you may request that tc777 provide your personal data in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please contact tc777 using the details in Section 15. tc777 may request proof of identity before processing any rights request. tc777 will respond to all valid rights requests within thirty (30) calendar days, and will notify you if an extension is required.

tc777 strictly prohibits access to its Platform by individuals under the age of 21. tc777 does not knowingly collect personal data from anyone under the age of 21. If tc777 discovers that personal data belonging to a person under the minimum age has been collected, that data will be deleted immediately and the associated account closed without notice.

tc777 strongly recommends that account holders with children or young people in their household ensure their tc777 login credentials are not accessible — use a secure password and enable two-factor authentication to prevent unauthorised account access. Parental control software at the device or network level provides an additional layer of protection.

tc777 may send you marketing communications about bonuses, promotions, new casino games, cricket betting offers, and PSL-related promotions where you have provided explicit opt-in consent at registration or through your account settings.

Marketing communications may be sent via email, SMS to your Pakistani mobile number, or as in-platform notifications within your logged-in tc777 account. tc777 will not send unsolicited marketing communications to players who have not consented to receive them.

Withdrawing Marketing Consent: You may opt out of marketing communications at any time by:

• Using the unsubscribe link included in any tc777 marketing email;
• Updating your communication preferences in your tc777 account settings; or
• Contacting tc777 customer support via live chat or the support email address in Section 15.

Please allow up to five (5) business days for opt-out requests to take effect across all communication channels. Withdrawal of marketing consent will not affect your access to any tc777 product or service, and will not result in the deletion of your account.

tc777 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, gaming licence requirements, or Platform functionality. The effective date at the top of this Policy reflects the date of the most recent revision.

When tc777 makes material changes to this Policy — changes that substantially affect your rights or the way your data is processed — we will notify you by displaying a prominent notice within the Platform upon your next login prior to the changes taking effect. Non-material updates (such as formatting corrections or clarifications that do not alter the substance of the Policy) may be made without separate notification.

Your continued use of the tc777 Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the updated terms, you should cease using the Platform and contact tc777 to close your account.

For all privacy-related enquiries, personal data rights requests, or data protection complaints, please contact tc777 through the following channels:

• Live Chat: Available 24/7 within the tc777 Platform — the fastest way to reach our support team for account, payment, and general privacy queries.
• Support Email: [email protected] — for formal privacy rights requests, legal notices, or data protection complaints. Please mark the subject line as "Privacy Request" or "Data Protection Complaint" for faster routing. Allow up to five (5) business days for acknowledgement and up to thirty (30) calendar days for substantive responses.

tc777 takes all privacy complaints seriously. If you contact us about a privacy concern and are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection supervisory authority or the dispute resolution body specified under tc777's gaming licence.